- Explain that the main purpose of this exercise is to be a compassionate listener.
- Split the group into smaller groups of five people. Each person in the group will play each role once. If you have a smaller group, you can do this with just roles A-D.
- The roles are as follows:
A: Teller
B: Listener for facts
C: Listener for values – listen for values directly expressed by A
D: Listener for emotions
E: Listener for hidden values – this is where you search for values that you sense the person possesses, but is not aware of. This is where you can make a person become aware of values, that can actually be a new resource.
An alternative can be that E looks for body language, and what that tells.
- Person A must speak for five minutes without interruption. The topic they should speak about is a time or situation in their life that had a hard impact on them. On a scale from 1 to 10, where 10 is really hard, the topic should not be higher than 7 or 8, as there is a time limit, and for every participant to feel that diving into a topic also can surface again in a good way.
- During the 5 minutes, B, C, D & E should only listen – no questioning, no talking, only listening!
- When the five minutes are up, B, C, D & E take turns, using one minute each, to tell A what they heard, by focusing on their specific topic (facts, values, emotions, hidden values).
- When everyone has given feedback, participants shift, so that A becomes B and so on.
- This goes on until all participants have gone through all the steps.
- When everyone has taken their turn, all participants reassemble for a short debrief.
Note: Be advised that you as a facilitator should be nearby, at all times, as one participant might discover something within their story that can open emotions they weren't previously aware of. Therefore a facilitator should always be ready to deal with such situations with the highest respect for that person.